Frequently Asked Questions
Getting to Know Superinterface
What is Superinterface?
Superinterface is an AI infrastructure platform that enables businesses to create, deploy, and manage AI-powered assistants. It supports multi-agent systems, React-based UI customization, and seamless integration with platforms like OpenAI and Azure OpenAI.
What makes Superinterface unique?
Unlike other tools, Superinterface focuses on production-ready AI assistants with advanced customization options, function-calling support, and features for scaling AI workflows. It’s designed to save companies time in UI development, adapting to the rapidly evolving AI landscape.
How long does it take to set up an assistant?
Setting up a basic assistant can take as little as 10 minutes. For more advanced customizations, we’ll guide you through the process, which typically takes 1–2 weeks depending on complexity.
Building and Customizing Assistants
Can I brand my assistant with my company’s logo and style?
Absolutely! You can customize the assistant’s appearance, including colors, fonts, and logos, to match your branding.
How can I set up a unified knowledge base for multiple assistants?
Link all your assistants to a shared vector store via the Superinterface dashboard. Any updates to the vector store will automatically sync across connected assistants, ensuring consistency in knowledge and responses.
Can Superinterface assist with domain-specific customization?
Yes, you can pre-configure domain-specific instructions directly in the assistant setup. This ensures the assistant sticks to your specific topics and avoids unrelated content.
Does Superinterface support embedding in websites or apps?
Yes, assistants can be embedded in platforms like Next.js using provided React components and hooks. For simpler integration, iframe-based UIs can be used to embed directly into any web platform.
Can I connect Superinterface to my existing CRM or database?
Yes, you can integrate with CRMs, databases, or other third-party tools via APIs. This allows your assistant to pull and push data dynamically.
Does Superinterface support non-English languages?
Yes, our platform supports multiple languages. You can configure your assistant to interact in any language supported by your AI model.
How do updates to the platform affect my assistants?
We ensure backward compatibility for existing assistants. New features are optional, so you can choose when and how to implement them.
Can I schedule specific assistant behaviors or tasks?
Yes, you can use API function calls to schedule tasks or trigger specific actions at set times.
Can I set up my assistant to collect feedback from users?
Yes, you can create feedback loops where users can rate responses or provide suggestions directly through the assistant interface.
Does Superinterface support voice input/output?
Currently, voice capabilities can be added through third-party integrations. Direct voice input/output is on our feature roadmap.
Advanced Features and Functionality
Can I implement multi-agent conversational flows?
Yes, you can set up multi-agent flows using the orchestration features in Superinterface. This allows different assistants to handle specialized tasks in a single workflow, such as one assistant fetching data while another analyzes it.
Can assistants interact with webpage elements?
Assistants can be configured to interact with webpage elements like forms, buttons, and fields. For example, they can autofill forms, click buttons, or guide users by highlighting interactive elements.
Does Superinterface support Excel file uploads and processing?
Yes, you can upload Excel files to an assistant configured with backend logic for processing. For example, it can calculate results, clean data, or perform analyses and return a modified file for download.
Does Superinterface work for mobile apps?
Yes, Superinterface can be integrated into mobile apps via web views or React Native. Full native support is on our roadmap.
Can Superinterface handle image or file inputs from users?
Yes, your assistant can accept image or file inputs and process them if configured to do so. For example, it could analyze a document or extract data from an image.
Can I track user interactions with my assistant?
Yes, you can collect interaction data (like queries and usage patterns) while respecting user privacy. This helps you improve your assistant’s performance over time.
Managing Costs and Scalability
What is the pricing model?
We offer a free Starter plan with up to 100 threads per month, a Pro plan at $249/month with 1,000 threads included (additional threads at $0.03 each), and a custom Enterprise plan with tailored solutions and premium features.
Can Superinterface handle monetization triggers based on user limits?
Not natively, but custom setups can be implemented using external systems like Clerk for authentication and payment tracking. Templates are available for faster implementation.
What happens if I hit my thread limit?
You’ll receive a notification when you approach your thread limit. You can either upgrade your plan or manage usage to stay within the free tier.
Can I test Superinterface before committing to a paid plan?
Yes, we offer a free tier with up to 1,000 threads. This lets you try out the platform and explore its features without any upfront cost.
Data and Privacy
How does Superinterface handle data storage?
You can store conversations in Superinterface Cloud Storage or with Azure/OpenAI providers. Note that if you choose Azure or OpenAI for conversation storage, Superinterface still stores metadata, such as thread and session IDs, to ensure functionality while maintaining privacy and compliance.
Does Superinterface support Azure OpenAI integration?
Yes, Azure OpenAI integration is available. You can connect your Azure OpenAI instance directly to Superinterface, enabling seamless assistant creation and management.
Does Superinterface support integration with local LLMs?
Yes, Superinterface supports integration with Ollama, enabling you to run AI models locally for enhanced privacy and control.